Dominor's Network Operations Center (NOC) provides 24
x 7 monitoring of our customer servers, our network status and our
connectivity to upstream backbone providers. Our NOC technicians
identify potential issues and provide resolution before any problems
our Servers and our multiple backbone connections are monitored
around the clock. Our custom made monitoring and control software
alerts our network support personnel whenever a problem with a Server
is detected. Remedial actions include further testing and identification
of the problem, process termination and restart, soft reboot or
hard reboot. Often, a problem with the Server is corrected within
minutes from the time it occurred.
With ready access to servers from the monitor room "NOC,"
support and administration personnel continually monitor the systems,
answer customer questions and quickly troubleshoot any problems.
Dominor has taken many steps to ensure continued and uninterrupted
operation of your Servers.
backbone connections with different backbone providers ensure high
level of network connectivity (over 99.99%), while UPS, emergency
generators, an inventory of drives, memory chips and other hardware
components allows us to get Servers running quickly in case of hardware
Technical Support Staff includes server administrators, hardware
experts, network engineers, programmers, and applications specialists.
In addition to English, German, Turkish, Spanish, Russian, we also
speak Delphi, PHP, C, C++, Bash and more. We use computerized tracking
system to expedite response to customers' questions, and offer both
free and fee based services.